Guiding Principles for Inclusive Language

"Just tell me what word to use."

Whenever I hear this from a busy leader, I point out that inclusive language is about much more than substituting new terms for outdated ones.

If we want to develop the skills to communicate inclusively, we need to educate ourselves about the history and connotations of different terms so that we can make more informed decisions about where and when to use them.

Being afraid of saying the wrong thing is something we all experience. But inclusive language is less about getting things "right" or "wrong" and more about centering the humanity of others, celebrating difference, and welcoming multiple perspectives.

Here are my 6 guiding principles for inclusive communication:

1. Use asset-based not deficit-based language. Asset-based language recognizes the agency of the person or people described. (e.g., “Person who uses a wheelchair” not “confined to a wheelchair” or “wheelchair-bound”)
2. Be respectful and precise. When referring to identity and lived experiences, be specific (e.g. don’t say people of color if you mean Black)
3. Describe individuals the way they describe themselves. Honor their identities.
4. Avoid slang, euphemisms, and words with a negative history. Not sure? Do your research.
5. Examine your own expectations for how you think people should speak.
6. Choose words that recognize diverse experiences. Avoid flattening identity groups. As my mother always said, people are complex.

🌈 Finally, remember that using respectful, identity-affirming language won't promote inclusion unless your actions align with your words.